The Client's voice
Reports from our customers
Customer satisfaction is a company’s best business card. Many of our valued customers appreciate the comprehensive service and for many years have relied on the experience and expertise of Mondial Destination Management.
Below please find an extract of references:
I know it has been a while, yet I wanted to let you know that some participants even phoned us to congratulate Lombard Gate and Mondial Travel for the fantastic organisation. This on top of the great appreciation for the tour guide, who the clients said, was indeed the best they ever had, even compared with other guided tours. Thank you once again for the great work and looking forward to future co-operations. Lombard Gate srl, Italy
We had a wonderful time in Vienna. The guide was great, extremly helpful, gave us wonderful recommendations on place to eat and things to see during our quiet times. Now that I have had first experience with Mondial, I can provide great feedback to clients regarding your services Creating Travel Dreams LLC, Honeymoon & Destination Wedding Specialist, US
just wanted to write to thank you very much for al lyour help with our stay in Berlin. The weather too was excellent - blue sky and sunshine! (thank you for organising that too). All in all our trip to Berlin was a great success. Many thanks for you rgenerous help - we shall look forward to sending many more Kirker clients to Berlin in the coming weeks and months. Kirker Holidays, UK
finally had the opportunity to speak to Denise Keane. They had a wonderful trip!! FYI, they went to dinner at the "Steirereck" and it was one of the best restaurants they have ever been to! The drive from Vienna to Salzburg worked out perfectly and enjoyed all of the stops along the way. Thank you again for putting this together for us!
We had a FABULOUS New Year again in Vienna and would give the whole trip 10 out of 10 as last year. Once again your arrangements and those of Mondial in Vienna were faultless with all transfers and pick-ip on time. We must also say that the paper work left for us at the Hotel by Mondial is excellent with the tickets for the Ball and concert in separate folders and details of pick up times etc perfect. Thank you and Mondial for another brilliant New Year in Vienna
I wanted to share the below with you, a fantastic feedback. Well done on the hard work, really appreciate it!!! "The guided tour of Bruegel was simply excellent. Many thanks indeed to you, Andrea, Claudia and everyone involved in so kindly arranging it for us - this effort has afforded us all seriously quality memories. Well worth a trip to Vienna.
I have worked with your awesome company for over 30 years as an agent for MARITZ in St. Louis, Beverly Hills Travel in Beverly Hills, CA and in the last 10 years with FROSCH. You are the Best for Austria.
I met the client this morning and she did nothing but RAVE about all of the services you and your team provided for them!! They said the day in Salzburg was just “Perfect” and that their guide in Budapest was delightful and extremely knowledgeable. They enjoyed every single minute! So – THANK YOU!!! I so all appreciate, all you did for her and her family.
Thank you so much for everything! Everyone was very happy with the entire trip, and it went very well. The table in the Festsaal was exactly what we wanted. I'm sure we will send many people back to Vienna!
Mondial Travel were excellent to deal with. All the drivers were friendly and spoke excellent English. Everything was reconfirmed with me well in advance. I would definitely recommend them. They would be one of the best companies I have ever dealt with.
I just arrived from Berlin today - everything was perfect, the group was very satisfied. Thank you for all your patience and I hope to work with you soon.
I’d like to truly thank you and all of the staff of Mondial for making this event go so smoothly, and for all your help in working with me on the financial side. It’s been a pleasure to work with you again! We had a lot of complements on the symposium, and you all helped to make this a very successful event.
My clients were most impressed with your guide and services. They had a wonderful time in your beautiful city. Thank you for making me look good. I look forward to working with you in the future.
Thank you very much for your great work. All was more than great”
Thank you for all your help. You have been great and I have already recommended you to my colleagues!
I am really happy to confirm that we were delighted with Mondial’s performance and services. All your staff from the top down were extremely professional, efficient and a pleasure to work with and made our lives so much easier. A huge thank you from our team to your team.
Just wanted to say hello and thank you for all of your assistance with this group. We had a wonderful time in Budapest. I will highly recommend Mondial to my colleagues.
I've been meaning to write for a while to thank the right person for arranging the excellent transfers from Prague airport to the Elysee hotel, and subsequently back from the Elysee to Prague airport.
I realise that transfers may not seem like an especially important part of a holiday but in fact I do think they're very important and the excellence of the service the two drivers provided played a big part in the super holiday a lady friend and I had in Prague.
Well done! Thanks for a great service and congratulations to the drivers too!
I just like to thank you!
The leader of this group called me a few days ago and told me that everything was perfect:
The organization of the tours, sites, restaurants and the timing. Everything was just perfect- they enjoyed it very much!
From my side it's always a pleasure to work with you, thank you for all your passions, quick and professional answers.
You are one of the best suppliers I worked with and I hope that we will have many more groups and projects together in the future.
My clients absolutely loved your services.
They said they did not think they would ever be in a finer establishment in their lives.
From the service to the food, they were extremely happy.
Thank you for taking care of our mutual clients!
I just wanted to send you a quick note to thank you for organising this amazing experience. It has been a dream of mine to go to the Vienna Opera Ball and it was even better than I expected. The hotel was perfect, with champagne on our arrival (thank you!) and the 2hr dance lesson was brilliant and definitely needed!
Vienna awaits my return....
Thank you so much for all of your activities and help.
Everything was organized perfectly!
Hope we will have a chance to cooperate with you again.
DANKESCHOEN for the wonderful service you gave my clients. I am very happy!
Thank you so much! We were delighted with your work and service. It was a pleasure working with you - we hope our paths will cross again in the near future!
I just heard from the clients and everything worked out perfect – they said it was like waltzing from one fairy tale to the next and the tuxedo rental worked out perfectly. So thank you for doing such a wonderful Job with this booking for the ball in Vienna.
I meant to let you know that the Reynolds have a WONDERFUL time in Vienna last month. The trip went off without a hitch, they were extremely pleased with the guide, and all of the services ran perfectly as scheduled.
These are very demanding clients and to hear all high remarks from them is a great thing! So thank you for making this all happen.
My client had a wonderful time in your beautiful country primarily becauseof your meticulous planning and superlative services.
Rest assured we will be in touch again for all future requirements!